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Rates are the same in all countries served: delivery is free on purchases of €400.00 incl. VAT or more, and charged at €69.00 per order below that amount. The exact amount is shown in the basket before confirmation.

Yes, to 18 European countries: Belgium, Germany, Austria, Switzerland, Italy, Spain, Portugal, Netherlands, Ireland, Poland, Czech Republic, Hungary, Romania, Lithuania, Sweden, Denmark, Finland, Norway. Other destinations are considered on a quote basis.

Prices and VAT by country

If you are a consumer, you have the statutory right of withdrawal of 14 days from receipt, without having to give any reason. We also accept returns up to 30 days after receipt, for a new, unused, complete product in its original packaging.

Returns and refunds

You pay by SEPA bank transfer, with no charges on our side. Our bank details are provided at the end of the order process and in the confirmation e-mail.

Payment methods

You receive an e-mail on dispatch with the carrier's name and the tracking number, where available. Progress can also be followed on the Order tracking page (reference and e-mail address) or in your customer area.

Track my order

Each product has a single price excluding VAT; the price including VAT depends on the delivery country. In France, French VAT (20 %) is included. For a private customer delivered in another European Union country, in Switzerland or in Norway, the VAT of that country is applied. Prices are recalculated as soon as you choose your country in the selector at the top of the page, and confirmed with the delivery address.

VAT rates by country