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Privacy policy

We collect only the data necessary for our services, never sell it and make it easy for you to exercise your rights.

  • Data never sold
  • Encrypted connection (HTTPS)
  • Export and deletion from your account
  • Updated: 11 November 2026

Translation provided for information purposes only. Only the French version of this document is authoritative.

In the event of any discrepancy between the translation and the French text, the French version shall prevail. View the French version

1Data controller

Controller
EURL AGRI-TECH MOTOCULTURE
Address
Les Croix Rouges, 18390 Saint-Germain-du-Puy, France
Representative
Denis MASSAY
Personal data contact
contact@eurl-agritech.com

2Data collected, purposes and legal bases

Processing of personal data
PurposeDataLegal basisRetention period
Order processing, delivery, invoicing, after-sales serviceIdentity, contact details, addresses, SIRET or VAT number (business customers), order contentsPerformance of the contractDuration of the business relationship + 3 years; accounting records: 10 years
Verification of the EU VAT number (EU businesses)VAT number, company name, result of the VIES checkLegal obligation (invoicing without VAT)10 years (accounting records)
PaymentStatus and transaction ID (no card data is stored by us)Performance of the contract10 years (accounting records)
Customer accountIdentity, e-mail, password (stored in irreversibly encrypted form), historyPerformance of the contractUntil the account is deleted; inactive accounts deleted after 3 years
Contact and quote requestsIdentity, contact details, messagePre-contractual measures / legitimate interest3 years after last contact
NewsletterE-mail address (first name optional)Consent (double opt-in)Until unsubscription, or 3 years without interaction
Customer reviewsFirst name, initial, rating, commentConsentDuration for which the product is published
Site instant messagingMessages exchanged, page of originLegitimate interest (answering your questions)12 months
Language and country preferencesLanguage and country selected (cookies)Legitimate interest (displaying the website and the prices requested)12 months
Website security (prevention of fraud and attacks)IP address (truncated in logs, non-reversible hash for rate limiting)Legitimate interest12 months maximum
Audience measurement and advertisingCookies and online identifiersConsent13 months maximum (choice kept for 6 months)

Mandatory form fields are marked with an asterisk; without them, we cannot process your request or your order.

3Recipients and processors

Your data is intended for the company's authorised staff. It may be disclosed, solely for the purposes stated, to:

  • our hosting provider (Namecheap, Inc.);
  • the carriers responsible for delivery (name, address, telephone number) and, for Switzerland and Norway, the customs authorities;
  • the European Commission's VIES service, to verify an EU VAT number;
  • our e-mail service provider, for sending e-mails;
  • the authorities, upon lawful request.

Your data is never sold or rented to third parties.

4Transfers outside the European Union

Some service providers may process data outside the European Union; such transfers are governed by an adequacy decision (in particular the EU–US Data Privacy Framework) or by the European Commission's standard contractual clauses.

For delivery to Norway or Switzerland, the data necessary for delivery and customs clearance are transferred to these countries: Norway, a member of the European Economic Area, applies the GDPR; Switzerland benefits from an adequacy decision of the European Commission.

5Security

  • Encrypted connection (HTTPS).
  • Passwords hashed (Argon2id), never stored in plain text.
  • Administration access protected and logged.
  • Limiting login attempts.
  • Regular backups and minimisation of the data retained.

6Your rights

You have the following rights regarding your data:

Access

Know what data we hold and obtain a copy of it.

Rectification

Rectify inaccurate or incomplete data.

Erasure

Request the erasure of your data.

Restriction

Temporarily freeze the use of your data.

Objection

Object to processing based on legitimate interest.

Portability

Receive your data in a reusable format.

Withdrawal of consent

At any time, for the newsletter or cookies.

Post-mortem instructions

Decide what happens to your data after your death.

How can you exercise them?

  1. Step 1: From your customer account

    You can download your data and delete your account.

  2. Step 2: By e-mail or post

    For any other request, write to contact@eurl-agritech.com or to the postal address above.

  3. Step 3: Reply within one month

    You will receive a reply within one month.

7Complaints and direct marketing

You may lodge a complaint with the CNIL (3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr) or with the data protection authority of your country of residence.

In France, you can also register free of charge on the Bloctel telephone-marketing opt-out list (www.bloctel.gouv.fr).

8Cookies

See our cookie policy. You can change your choices at any time: .

9Changes to this policy

This policy may be updated, in particular if our services or the regulations change. The date of the last update is shown at the top of this page. Translations are provided for information purposes only; in the event of any discrepancy, the French version shall prevail.

Any questions? Our team is here to help

Advice, ordering, quotes or after-sales service: Monday to Friday, 9 am to 6 pm.

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